At PixelGenio we divide a video project into multiple stages/milestones so that you can pay-as-you-go without having to worry about huge up-fronts. All milestones are completed on a successive basis. This means that we proceed to the next stage/milestone only when the previous milestone is delivered with 100% satisfaction.

PixelGenio follows stage wise refund policy. Below are the guidelines which we follow:
A) PixelGenio will refund the amount for any unapproved stage/canceled stage.
B) For completed and approved stage no money would be refunded.
C) Request for refund can be sent via email directly to contact@pixelgenio.com
D) The refund amount will be finalized, after deducting any third party cost which we had put in the project.